Yes, you will be called by a carrier a day or two before delivery to determine the time of delivery. However, it might happen that In some instances, you will not be called by UPS in the USA.
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How to get in contact with company product specialists?
Please use following number to call us: America and Canada – +1 302 703 7561 Mo – Fri from 9AM to 5 PM PTZ Europe and the rest of the world – +386 40 605 828 Mo-Fri from 9 AM to 5 PM CET
What is the best email to reach the customer care department?
Please send your email to customerscare@studiodesk.net or customersupport@studiodesk.net
What will happen if something is broken in the package?
StudioDesk maintains high-quality check standards in the house. Each part is checked by several persons several times before it is placed into the carton box. Each box is checked several times and it is traceable who checked and packed it. All carton boxes are marked and signed. Carton boxes are placed and delivered on pallets … Continue reading What will happen if something is broken in the package?
What is the warranty to StudioDesk products?
Please refer to following page https://www.studiodesk.net/warranty/
Do you offer any Artist discount, influencer deals, ambassador discount etc?
We have ambassador program in place however, to qualify for discount you need to have some substantial social media followers base. If you have at least one social account with over 10.000 followers or subscribers, please head to https://brandambassadorprogram.studiodesk.net/ and check the points your socials can bring to you. Once you enter your data, our … Continue reading Do you offer any Artist discount, influencer deals, ambassador discount etc?
Where to find dealers dealing StudioDesk in other countries?
We can ship anywhere in the world but if you prefer to purchase our products from the dealer in your country, here is some of them. https://www.studiodesk.net/dealers/
I clicked to the shop and was asked to select my region. I select the wrong region. Now, the website redirects me to this wrong region automatically. Why this happens and what to do to see my correct region?
We have two shops. One is dedicated to stock in America and Canada, the other one is for Europe and the rest of the world. Once you select your region, the website will redirect you to the shop that applies to the selected region. If you by mistake selected the wrong region, you will have … Continue reading I clicked to the shop and was asked to select my region. I select the wrong region. Now, the website redirects me to this wrong region automatically. Why this happens and what to do to see my correct region?